Privacy Policy

Effective October 20, 2026

This Privacy Policy explains how American Elevator of Atlanta, Inc DBA Liftavator ("Liftavator", "we", "us") collects, uses and protects personal information when you visit our website, contact us, or receive text messages from us.

Information we collect

We collect information you provide to us, such as your name, phone number, email address, mailing or project address, and details about your inquiry, appointment or service request. We may also collect basic technical information (such as browser type and pages visited) when you use our website.

How we use information

We use your information to respond to inquiries, provide quotes, schedule and confirm appointments, deliver installation and service updates, provide customer care, and improve our services.

SMS / text messaging

We collect SMS opt-in consent only through the optional, unchecked consent checkbox on our SMS consent form (see our SMS Opt-In page) or when you ask our team to text you and agree to the same consent language, which we record. If you opt in, we use your mobile number only to send the messages described in our SMS Terms: replies to your inquiry, appointment confirmations and reminders, installation and service updates, and, only if you separately opt in, occasional promotional messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help. We keep a record of the date, time and method of your consent.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies and tracking

Our websites use cookies and similar technologies to keep the site working, remember your preferences and understand how visitors use the site (for example, through analytics tools). You can block or delete cookies in your browser settings; some site features may not work without them. We do not use cookies to collect SMS opt-in data for third parties.

Sharing

We do not sell personal information. We may share information with service providers who help us operate our business (for example, messaging, scheduling or IT providers) solely to provide services to you and subject to confidentiality obligations, or where required by law. These providers may not use your information for their own marketing.

Data security and retention

We use reasonable administrative, technical and physical safeguards to protect personal information and keep it only as long as needed for the purposes above or as required by law.

Your choices

You can opt out of text messages at any time by replying STOP. You may request access to, correction of, or deletion of your personal information by contacting us.

Contact us

American Elevator of Atlanta, Inc DBA Liftavator
4177 Suwanee Dam Road, Suwanee, GA 30024
Email: kayla.fawe@cibessymmetry.com
Phone: 888-634-1717
Website: https://liftavator.com